Frequently Asked Questions
Before adding the item to your shopping cart, press the “I want to send this as a gift". This will result in two things:
- Give you the option to add a gift note to your order in case you want the delivery to go straight to the intended person. Just type what the message is in the “Message” space or leae it empty and fill the gift card yourself.
- Provide you with an Ashia paper bag so you can present the gift in a classy and presentable manner.
- For UAE orders, invoices are not included with the order. For outside UAE orders, the invoice is a mandatory part of the order due to customs and shipping, and cannot be removed.
Yes, our customer care team can be reached via:
E-mail: info@ashia.ae
WhatsApp: +971551685533
Instagram: @ashia.ae
Yes you can. You need to go to the customisation section and contact us. Please provide us with all your customisation details. Our customer care team will revert back to you with feedback.